How to Connect to a HP Printer
This article provides step-by-step instructions for connecting an HP printer to your device using Wi-Fi, USB, or Ethernet.
Supported Connection Methods
- Wi-Fi (Wireless)
- USB Cable
Prerequisite:
1. Make sure Printer and the computer are connected to the same wifi network.
- Ensure your printer is in Wi-Fi Setup Mode:
- For most printers: Hold the Wireless button until the light blinks.
- Alternatively, go to Settings > Network Setup > Restore Network Settings.
- On the printer’s control panel, go to: Settings > Network > Wireless Setup Wizard
- Select your Wi-Fi network name (SSID).
- Enter the Wi-Fi password using the on-screen keyboard.
- Wait for the confirmation that the printer is connected.
2. Install HP Smart app from the company portal.
1. Connecting via Wi-Fi (Wireless Setup)
- Download the HP Smart App on your computer or phone via company portal.
- Turn on your printer and make sure both your computer and printer are connected to the same network.
- Open the HP Smart app, and from the home screen select "Add Printer"
- If both printer and the computer are connected to the same network the printer will automatically appear in HP Smart app.
- Once your printer model appears, select it and press continue.
- Follow the instructions, click continue, if prompted to install print drivers select "Printers and Scanners"
- It will redirect you to the windows printer and scanner settings, click "Add Device".
- Select your printer model. Once connected you are now ready to print.
- Go to HP Smart app and click on print documents and select the documents you want to print.
B. Without HP Smart App:
- Search for printers and scanners in the bottom search bar and open your Printers & Scanners settings.
- Next, click on "Add Device".
- Make sure you have selected the "USB and Network" option
- Select your printer model once it appears.
- After your printer is connected, click on your printer model and then select print a test page option.
- If the test page is successfully printer, you can now open any document you want, click on the print icon to print that document.
🔌 2. Connecting via USB Cable
- Turn on the printer.
- Plug the USB cable into the printer and the computer.
- Windows should automatically detect and install the driver. If not, download it from HP Software & Drivers
- Make sure you have selected the "USB and Network" option
- Select your printer model once it appears.
- After your printer is connected, click on your printer model and then select print a test page option.
- If the printer model does not appear, try connecting the cable to a different port on your computer or try connecting with an entirely different cable.
Troubleshooting Tips
A. Wi-Fi Not Connecting?
- Make sure your router is on and working.
- Restart both the printer and router.
- Restore printer network settings and try again.
B. Printer Not Found?
- Reinstall the HP Smart App or printer driver.
- Try another USB port or cable (for USB connection).
- Ensure if the printer is not disabled in the device manager.
By following these steps, you can connect your HP Printer. If you need any assistance reach out to the IT Service Desk Team.
Email: glddhelpdesk@gldd.com
Number: +1 630 726 2999
Teams chat group: ServiceDesk - Get Support | GLDD ServiceDesk Chat | Microsoft Teams